FAQ - JerseyFactory.ie - Custom made and Retail Jerseys
โ Frequently Asked Questions
๐ What size should I order?
Check our Size Chart before ordering. Jerseys are a standard fit, so if you like it loose or you're between sizes, we suggest sizing up. Measure across the chest (armpit to armpit) and down from the top of the shoulder (HPS). Personalised jerseys canโt be returned, so get the size right first time!
๐ When will my jersey arrive?
If you purchase is a stock jersey then you will receive your jersey with 5 business days via An Post in the 26 Counties and within 8 days for the UK and 6 Counites
If itโs aย pre-sale, jerseys usually take 4โ6 weeks from the end of the campaign. Once shipped, you'll get a tracking link by email. If itโs been longer than 5 weeks, feel free to get in touch.
๐ Can I return or exchange?
Yes โ as long as the jersey is not personalised/pre-sale and returned within 14 days in new condition. Personalised jerseys are made just for you, so theyโre non-returnable.
๐ Do you ship worldwide?
We ship to the 32 Counties and the UK. Shipping costs are calculated at checkout based on your location. ๐ฎ๐ช๐ฌ๐ง๐บ๐ธ๐ฆ๐บ
๐ฆ Can I track my order?
Absolutely. Once your order ships, weโll email you a tracking link. No email? Check your spam folder or drop us a message.
๐งต What are the jerseys made from?
All jerseys are made from 100% sublimated, breathable polyester โ lightweight, durable, and perfect for both sport and style.
๐ก Can I suggest a jersey idea?
Definitely! We love input from the community. Message us or tag us on social โ your idea could end up in the next drop.
๐ฌ Need more help?
Just Contact Us or reach out on Facebook or Instagram โ weโre quick to reply and happy to help.